Questions and Answers

Moving Questions

How many movers will show up on moving day?

Depending on the size of the move but the usually 3 movers which consist of 1 driver/foreman and 2 helpers.

How customer’s items kept separate from other customers?

On moving day items are tagged with inventory stickers that are color coded, lot coded and numbered. A detailed inventory is taken of those items and their condition is made at pick up and kept with the shipment to check off and loading and unloading.

How do you estimate the weight of my shipment when providing a quote?

By obtaining a list of items of what the customer is moving we use and industry standard table of weights and measure to approximate the weight based on the list given to us.

How do you know the actual weight of my shipment on moving day?

The day of the move the truck is weighed before and after loading at a certified weight station to determine the heavy and light weight. The difference of the two weight tickets is the final weight of the shipment.

Pickup & Delivery Date Questions

What is Condor’s transit time to deliver my items?

Condor’s transit time varies depending on where you are moving. The most common transit time is 1-10 business days from the FIRST day the customer can receive at destination but some areas have extended transit time of 1-21 business days.

I need pick up on a specific date?

For moves originating out of Texas Condor can guarantee the pick-up date.

I need delivery on a specific date?

If you need delivery on a specific date we can accommodate you but additional charges apply.

Pre-move & About Condor Questions

Are there any hidden charges?

No, all possible extra charges are listed on every estimate in the terms and conditions section. We highly suggest that you look over the terms and conditions of your estimate prior to signing your estimate.

What are Condor’s payment terms?

For local moves we only accept cash, money orders or cashier’s checks. For long distance moves we accept cash, money orders, cashier’s checks and at pick up we accept Visa or Mastercard but on the delivery we only accept cash or money orders and cashier’s checks.

Why should I book my move with Condor Moving Systems?

Condor Moving Systems has been in business since February 2003. Condor is a full service moving company not a broker meaning you deal with Condor throughout your move. Condor is an AMSA ProMover, Pinnacle Mover by SMA and licensed and insured.

When should I schedule my move?

It’s preferable to book your move 2 weeks in advance especially if you want to move on a Friday, Saturday or Sunday.

What organizations is Condor a member of?

Condor Moving Systems is a member of Southwest Movers Association and the American Moving and Storage Association.

Can I get a binding quote?

Yes, Condor provides binding estimates.

Shipment Coverage Questions

How much is my shipment covered for on an interstate move?

We offer up to $75,000.00 of free full value replacement coverage at $6.00 per pound with a $500 deductible.

How much is my shipment covered for on an intrastate move?

$0.60 per pound per article.