Privacy Policy
Condor Moving Systems LLC
Last Updated: July 28, 2026
Condor Moving Systems LLC (“Condor Moving Systems,” “Condor,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a moving quote, communicate with us, or use our moving, packing, storage, transportation, or related services.
By using our website or providing information to Condor Moving Systems, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, book a move, contact us, complete forms, communicate with our staff, or otherwise use our services.
This information may include:
Name
Mailing address
Pickup and delivery addresses
Email address
Telephone and mobile phone numbers
Moving dates
Origin and destination information
Details regarding your household goods or property
Inventory information
Payment and billing information
Communications with Condor Moving Systems
Information necessary to prepare estimates, coordinate moving services, or complete your relocation
Any other information you voluntarily provide
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
Website interactions
Approximate geographic location
Advertising or tracking identifiers
We may use this information to operate our website, analyze traffic, improve our services, measure advertising performance, and provide a better customer experience.
3. How We Use Your Information
Condor Moving Systems may use information we collect to:
Prepare and provide moving estimates and quotes
Schedule and coordinate moving services
Provide packing, storage, transportation, and related services
Communicate regarding your move or requested services
Confirm appointments, pickup dates, and delivery information
Provide customer service
Process transactions and payments
Maintain business and transaction records
Respond to questions, claims, complaints, or disputes
Improve our website, services, and customer experience
Conduct internal analytics
Prevent fraud or unauthorized activity
Comply with legal and regulatory requirements
Send service-related communications
Send marketing communications where permitted by law
Follow up regarding moving quote requests and inquiries
4. SMS and Text Message Communications
When you provide your mobile telephone number and consent to receive text messages from Condor Moving Systems, we may send SMS or MMS messages relating to your inquiry, moving quote, scheduled move, customer service communications, appointment reminders, and promotional or marketing communications where you have provided the appropriate consent.
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to a message. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing moving services.
Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes.
SMS opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
5. Email Communications
We may use your email address to communicate with you regarding:
Moving estimates
Reservations
Scheduling
Pickup and delivery
Customer service
Claims or service issues
Account or transaction information
Promotions and marketing communications
You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the email.
Transactional or service-related communications may continue when necessary to provide services you have requested.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website.
These technologies may help us:
Remember website preferences
Analyze website traffic
Improve website functionality
Measure advertising effectiveness
Understand how customers find our website
Provide relevant advertising
Your browser may allow you to block or delete cookies. Disabling cookies may affect certain website features.
7. Analytics and Advertising
We may use third-party analytics and advertising services to help understand website activity and measure the effectiveness of our advertising.
These providers may collect information through cookies, pixels, or similar technologies.
Depending on the services we use, this may include advertising and analytics platforms such as Google and Meta.
These companies may process information according to their own privacy policies.
8. How We Share Information
Condor Moving Systems does not sell personal information in the ordinary course of business.
We may disclose information when reasonably necessary to operate our business or provide requested services.
Information may be shared with:
Payment processors
Insurance providers
Claims administrators
Technology and software providers
Website hosting providers
CRM and communications providers
Email and SMS service providers
Storage facilities
Transportation-related service providers
Professional advisors
Government agencies or regulatory authorities when legally required
Other service providers assisting Condor Moving Systems with business operations
These parties may receive only the information reasonably necessary to perform services on our behalf or fulfill legitimate business purposes.
9. Payment Information
When you make a payment, payment information may be processed through third-party payment processors or financial institutions.
Condor Moving Systems may not directly store complete credit or debit card information when transactions are processed through third-party payment systems.
Payment providers maintain their own privacy and security practices.
10. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, electronic communication, database, or information storage system can be guaranteed to be completely secure.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide requested services
Maintain moving and transaction records
Meet insurance requirements
Handle claims or disputes
Maintain accounting and tax records
Meet regulatory requirements
Protect our legal rights
Fulfill legitimate business purposes
Information may be retained for longer periods when required by applicable law or regulation.
12. Third-Party Websites
Our website may contain links to third-party websites.
Condor Moving Systems is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage users to review the privacy policies of websites they visit.
13. Legal and Regulatory Disclosures
We may disclose personal information when we reasonably believe disclosure is necessary to:
Comply with applicable laws or regulations
Respond to subpoenas, court orders, or lawful government requests
Cooperate with regulatory authorities
Protect the rights or property of Condor Moving Systems
Investigate fraud or illegal activity
Protect the safety of customers, employees, or others
Establish, exercise, or defend legal claims
14. Business Transfers
If Condor Moving Systems is involved in a merger, acquisition, sale of assets, financing, restructuring, or similar business transaction, personal information may be transferred as part of that transaction.
Any successor organization may continue to use the information in accordance with applicable law and the terms of the privacy policy governing the information.
15. Do Not Track Signals
Some browsers provide “Do Not Track” signals.
Because there is currently no universally accepted standard governing how websites should respond to these signals, our website may not respond to all Do Not Track requests.
Users may control cookies and certain tracking technologies through their browser or device settings.
16. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
You may contact us to request that we:
Update inaccurate contact information
Correct certain personal information
Remove you from marketing communications
Stop sending promotional text messages
Stop sending promotional emails
Address questions regarding information we maintain about you
Certain information may need to be retained for legal, regulatory, contractual, insurance, accounting, claims, or legitimate business purposes.
17. Changes to This Privacy Policy
Condor Moving Systems may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When changes are made, the updated policy will be posted on our website with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
18. Contact Us
Questions regarding this Privacy Policy or Condor Moving Systems’ privacy practices may be directed to:
Condor Moving Systems LLC
PO BOX 122287 Arlington, TX 76012
Telephone: 1-877-460-6683
Email: movers@condormovingsystems.com
Website: www.condormovingsystems.com
Condor Moving Systems is a full-service moving company providing residential and commercial moving, packing, storage, and relocation services.
USDOT: 1126171
MC: 458180