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Types of Moving Estimates: Over-the-Phone, Virtual, and Onsite
- What is the difference between an over-the-phone estimate and an onsite estimate?
An over-the-phone estimate is based on the information you provide to the moving consultant
regarding your inventory and moving details. In contrast, an onsite estimate involves a
professional visiting your home to visually assess your belongings and provide a more precise
estimate based on what they see. - What is a virtual estimate and how does it work?
A virtual estimate allows you to walk through your home using a smartphone, tablet, or computer,
showing your belongings to a moving consultant through video conferencing. This gives the
consultant a clearer idea of the volume and size of items to be moved, like an onsite estimate, but
without requiring an in-person visit. - Why might I choose an over-the-phone estimate?
An over-the-phone estimate is convenient if you have a clear understanding of your inventory and
can accurately describe the items and services you need. However, it may be less accurate than
other estimate types since the consultant cannot visually inspect your belongings. - What are the benefits of a virtual estimate?
A virtual estimate provides the accuracy of an onsite estimate without requiring someone to
physically visit your home. This is particularly convenient if you’re short on time or prefer to limit
in-person interactions. Virtual estimates allow the moving consultant to assess your belongings
visually, making it easier to spot items that may affect the final cost. - When is an onsite estimate the best option?
An onsite estimate is ideal when you want the most accurate assessment of your move. By seeing
your home in person, the moving consultant can account for factors such as large or awkwardly
shaped furniture, staircases, parking accessibility, and any special handling requirements. - How does the accuracy of these estimates compare?
Onsite estimates are typically the most accurate since the moving consultant can see all the
items in your home and consider logistics such as access points and fragile items. Virtual
estimates are also very accurate, as they allow the consultant to visually inspect your belongings
remotely. Over-the-phone estimates, while convenient, may be less precise as they rely solely on
the information you provide. - Can I switch from an over-the-phone estimate to a virtual or onsite estimate if needed?
Yes, if you start with an over-the-phone estimate but want more accuracy, you can switch to a
virtual or onsite estimate. Condor Moving Systems offers flexibility to ensure you receive the most
accurate quote for your move. - What factors might be missed during an over-the-phone estimate?
Over-the-phone estimates can miss factors such as the size and weight of certain items, fragile
belongings requiring special care, and challenging access points like narrow staircases or long
carries. These details can impact the final cost, so it’s important to be as thorough as possible
during the call. - How long does each type of estimate take?
An over-the-phone estimate can be completed in as little as 15-30 minutes, depending on the
complexity of your move. A virtual estimate typically takes 30-60 minutes, as it involves a realtime walkthrough of your home. An onsite estimate may take slightly longer, around 45-60
minutes, depending on the size of your home and the number of items.
10.Can I get a binding estimate with any of these methods?
Yes, Condor Moving Systems can provide binding estimates through any method—over the
phone, virtual, or onsite. However, onsite or virtual estimates tend to provide the most accurate
binding estimates, as they allow the consultant to account for all items and potential challenges.
11.What should I do to prepare for an over-the-phone, virtual, or onsite estimate?
For all types of estimates, you should have a clear idea of what items you plan to move, including
any large or fragile items. For virtual and onsite estimates, make sure all rooms, closets, and
storage areas are accessible, and be prepared to point out any special requirements or potential
challenges, such as parking or narrow hallways.