The purpose of this contract is to explain the terms and conditions under which Condor Moving Systems will furnish services to the owner or party entitled to represent the owner (known as the shipper or Customer) requiring the moving and/or storage of their property (known as the shipment). Upon the execution of this contract, the shipper hereby grants Condor Moving Systems any and all authority to act as the agent and with full power of the shipper, for the moving and storage of the shipment as outlined in this document. This document is to reflect the Terms and Conditions of Condor Moving Systems. All verbal agreements are null and void if not stated in writing on the Estimate of Charges (known as the contract) provided to you (the customer) by your Moving Consultant.

Condor Moving Systems, as the company in possession of the shipment shall not be liable the following:

A) Accounts, bills, deeds, evidence of debt, money, notes or securities, jewelry, watches, precious stones coins, stamp or other collections of any kind. These items should be moved by the shipper and not packed or moved by Condor Moving Systems.

B) Plants, perishable items, or animals. Condor Moving Systems will not accept or move these items.

C) Mechanical/Electrical Equipment: Condor Moving Systems is not liable for internal damage to any mechanical, electrical, electric electronic or digital equipment unless notation of external damage is made at the time of delivery.

D) Road Vibration.

E) Inherit Vice: Adjustment due to inherent nature of an item such as re-tuning a piano, re-setting/re-timing a clock, electronic calibration, and cleaning or maintenance, preexisting damage or other inherent vice.

F) Loss of income while item(s) being repaired or while lost items are being adjusted.

G) Acts of God, including, but not limited to humidity, lack of humidity, climate changes, rain, wind, flood, and hail and/or sun damage.

H) Pairs and Sets: Condor Moving Systems is liable for the value of only the item damaged or lost and not for the total loss or diminution of the pair or set. I) Property packed/unpacked by shipper.

1. SERVICES INCLUDED:   This estimate includes disassembly, pad wrapping for furniture items, loading, tolls, taxes, unloading and  reassembly. Only furniture pieces will be disassembled and reassembled. No gym equipment, electrical equipment such as washer, 
dryer, entertainment center, surround sound, computer equipment, children’s playgrounds or trampolines will be disassembled  or reassembled. Pool Tables will only be disassembled but not reassembled; Condor does not guarantee that felt may be reused after disassembly. Condor Moving Systems will not reassemble furniture that was not disassembled by our crew at origin.

2. BINDING ESTIMATE: This estimate is binding and based on the list of items provided by the customer any additional items  or services may  result in additional charges.

Dedicated Truck Note: Dedicated truck charges are hourly based per specific unit being used; such unit cannot exceed Federal Motor Carrier Safety maximum weight requirements; nor exceed the use of 1 unit and 1 trip unless otherwise specified in the contract.  Additional charges would apply for excess time, units, and trips if required.

3. FINAL CHARGES: Final charges are based upon the actual move time with a minimum 1 hour labor and 1 hour travel time “trip”  charge.

4. CHANGE ORDER: If any additional time is required to complete the move or additional services are rendered, an addendum to the bill of lading  will be issued the day of the move with the revised charges.

5. PACKING MATERIALS: If packing materials are used additional costs will be incurred and are to be determined the day of your move.

6. PAYMENT TERMS: 20% non-refundable booking deposit due at time of booking;  payment forms accepted: credit card (Visa, MasterCard, Discover 3% convenience fee applies for all credit card transactions), money orders, certified check.  Payment must be made in full prior to truck being unloaded at delivery. CONDOR DOES NOT ACCEPT CASH PAYMENTS OR PERSONAL CHECKS.

7. IMPORTANT: CUSTOMERS DECLARATION OF VALUE this is a tariff level of carrier liability – It is not insurance
WARNING : If a moving company loses or damages your goods, there are 2 different standards for the company’s liability based on the types of rates you pay. BY FEDERAL LAW, THIS FORM MUST CONTAIN A FILLED-IN ESTIMATE OF THE COST OF A MOVE FOR WHICH THE MOVING COMPANY IS LIABLE FOR THE FULL (REPLACEMENT) VALUE OF YOUR GOODS in the event of loss, or damage to, the goods. This form may also contain an estimate of a move in which the moving company is liable for FAR LESS than the replacement value of your goods, typically at a lower cost to you. You will select the liability level later, on the bill of lading (contract) for your move. Before selecting a liability level, please read “Your Right and Responsibilities When You Move,” provided by moving company, and seek further information at the government website www.protectyourmove.gov

RELEASE VALUE: If any article is lost, destroyed or damaged while in your movers custody, your movers liability is limited to the actual weight of the lost, destroyed or damaged article multiplied by $0.60 per pound per article. Example: If you choose this option and your $2,000.00 sofa that weighs 200 pounds is lost or damaged during the move, the carrier’s maximum liability for said sofa would be $120.00. (200 pounds X .60 per pound = $120.00) 

FULL VALUE REPLACEMENT COVERAGE: Additional charges apply for this option. This option allows you, the shipping customer, to declare the value of the items you are moving. The value declared would then become the carrier’s maximum liability in the event of loss or damage during your move.

Note 1: When storage-in-transit is provided, an additional SIT valuation charge applies when the shipment is transported under the Full Value Replacement Protection option.

8. CLAIMS:  All claims must be submitted in writing within 90 days from the date of delivery please contact: Anthem Claim Management (623) 551-3248 or visit http://www.condormovingsystems.com/file-claim/.  All property claims must be noted on the Bill of Lading and shown to the job foreman prior to the movers leaving your home or Condor will assume no liability. 

9. TIMES:  Condor Moving Systems reserves the right to reschedule pick-up or delivery dates due to bad weather or unforeseen events.

10. PICK UP & DELIVERY TIMES: Pick-up and delivery times are not guarantee. Our dispatch department will contact you the day prior to your move or on   Friday if your move falls on a Saturday or Sunday between 2:00PM-5:00PM to confirm your move as well as provide you with an estimated pick up time.

11. CUSTOMER SERVICE ISSUES: If your move is in progress and the crew is performing outside the guidelines of your contract please contact MON-FRI 8:30AM to 5:30PM CST or our 24-Hour answering service at Toll-Free: 877-460-6683. Our goal is to ensure that we meet your expectations and would like to address any issues at the time of service so we are able to make immediate corrections if needed.  All customer service concerns must be reported within 72 hours of incident.

12. STORAGE/HOLDING FEES: If the shipper does not provide a delivery address at the time of loading, the shipper will be charged a holding fee from the time the shipment was picked up until the time the shipper notifies Condor that the delivery location is ready.

IMPORTANT INFORMATION ABOUT STORAGE CHARGES: Storage/Holding Fee charges are billed monthly and due on the 1st day of each month. Storage billing cycle starts on the 1st of each month and ends on the last day of each month. Storage charges are $0.50 per cubic foot per month. Only the first month is pro-rated for any remaining days for that given month. After the first month storage charges are only billed monthly regardless of the number of days you remain in storage.

Late Fees While in Storage: If storage payments are not received by the 5th a $25.00 late fee will be applied. If items are held in storage for over 90 days with no storage payment, the received items will be sold at public auction pursuant to Federal and State Laws. If items are in transit and the shipper advises Condor Moving Systems that the customer is not able to accept or pay for the delivery, the shipment will be placed in storage. The shipper will be charged for storage and redelivery.

13. Non-Allowable: Condor Moving Systems is dedicated to safe moving. Hazardous items that pose a potential threat to the safety and health of our crews should not be packed into your shipment.  (for example explosives, ammunition, flammable gases, toxic substances and cleaning products) A longer list of non-allowables is provided on our website at https://www.condormovingsystems.com/resource-center/non-allowables

14. ESTIMATE: This estimate is valid for 30 days; rates are subject to change.