Glossary of Moving Terminology

Accessorial Services: services such as packing, unpacking, piano, stairs, long carry charges.

Binding: an agreement made in advance with the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. If additional services are rendered or additional weight is added the additional charges will be applied.

Carrier: The mover providing the transportation of your household goods.

Expedited Services: an agreement to perform transportation by a set date in for additional charges.

Flight Charge: an extra charge for carrying items up or down flights of stairs.

Full Value Replacement: If any item is lost, destroyed or damaged while in your mover's custody your mover with either 1)repair the article to the extent necessary to restore it to the same condition like it was received by your mover,or pay you for the cost of such repairs; 2)replace the article with an article of like kind and quality, or pay you for the cost of such a replacement. An additional charge applies for this option.
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Inventory: the detailed descriptive list of your household goods showing the number and condition of each item.

Line haul Charges: charges for the transportation portion of your move.

Long Carry: an added charge for carrying articles excessive distances between the movers vehicle and your residence.

Order For Service: the document authorizing the mover to transport your household goods.

Release Value:If any article is lost, destroyed or damaged while in your movers custody, your movers liability is limited to the actual weight of the lost, destroyed or damaged article multiplied by 60 cents per pound per article. This is the basic liability level and is provided at no charge.

Shuttle Service: use of a smaller vehicle to provide service to residences that are not accessible to the movers normal, larger line haul equipment.

Non-Binding Estimate: an estimate is an approximation of the cost of a move